Haimes puts the case for using business documents as the prime interface to business information. In particular, he argues that we should move away from the old perception of publishing as a separate packaging function for occasional snapshots of information and toward a system of personalized documents closely integrated with both the business information and the business process. Examples of innovative ways of devising and using electronic business catalogs are given to support the argument.
This short paper presents some interesting ideas but gives no details of the technical methods or problems of integration that lie behind the ideas.