Supply chain management (SCM) is one of the important recent applications of information technology (IT). Generally, SCM is a complex IT application involving a number of stakeholders and a relatively high implementation cost. Hence, the financial risk for corporations is very high.
The authors consider factors like environmental uncertainty, intraorganizational facilitators, and interorganizational relationships. These main factors have further relevant subfactors. The research work focuses on a set of eight hypotheses.
The survey is based on item generation, prepilot study, pilot study, and large-scale data analysis. The questionnaire was administered to 3,137 target respondents from the Society of Manufacturing Engineers (SME) and attendees of the Council of Logistics Management (CLM). The response rate was 6.3 percent.
The analysis is based on regression analysis and discriminant analysis. Some of the interesting conclusions state that information sharing and information quality are influenced positively by the trust of supply chain partners, but negatively by supplier uncertainty. Similarly, top management has a positive influence on information sharing, but no influence on information quality.
This paper is quite relevant and may provide important directions to graduate students. The academic faculty will find it helpful for further broadening the SCM research area. The references are adequate and current.