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1 - 9 of 9
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 The evolution of an IT service desk
Swan R. SIGUCCS 2018 (Proceedings of the 2018 ACM SIGUCCS Annual Conference, Orlando, FL, Oct 7-10, 2018) 115-117, 2018. Type: Proceedings
With the objective of “evolving” an information technology (IT) service desk after 35 years under the same management, Ryan Swan sets out to elaborate on the current status of the service desk and the deficiencies, ...
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May 23 2019 |
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Information Technology Infrastructure Library and the migration to cloud computing
Cardoso A., Moreira F., Escudero D. Universal Access in the Information Society 17(3): 503-515, 2018. Type: Article
AXELOS manages and develops the Information Technology Infrastructure Library (ITIL). According to the AXELOS website,...
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Mar 1 2019 |
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Cloud adoption in Brazil
Pereira J., da Silva E., Batista T., Delicato F., Pires P., Khan S. IT Professional 19(2): 50-56, 2017. Type: Article
In this article, the authors’ research reveals that “several industries in Brazil use cloud computing technologies, and the government is considering it for information technology (IT) services.” The artic...
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Feb 22 2018 |
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Performance-aware server architecture recommendation and automatic performance verification technology on IaaS cloud
Yamato Y. Service Oriented Computing and Applications 11(2): 121-135, 2017. Type: Article
Yamato proposes “a server architecture recommendation and automatic performance verification technology, which recommends and verifies appropriate server architecture on an infrastructure as a service (IaaS) cloud with bare m...
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Dec 15 2017 |
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ITIL Practitioner guidance
Karu K., Ferris K., Hunnebeck L., Rae B., Rance S., The Stationery Office, Norwich, UK, 2016. 176 pp. Type: Book (978-0-113314-87-4)
ITIL Practitioner guidance is a six-chapter, detailed guide, with another chapter containing a handy toolkit that provides adopters with initial foundational templates, worksheets, and assessments that are designed to be modifie...
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Apr 14 2017 |
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Secure multi-server-aided data deduplication in cloud computing
Miao M., Wang J., Li H., Chen X. Pervasive and Mobile Computing 24(C): 129-137, 2015. Type: Article
This detailed paper on secure multiserver-aided data deduplication computing gives a quick overview of cloud computing and then delves into the main topic of secure deduplication. The value the paper sets to fix is the vulnerability of...
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Jul 28 2016 |
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Cloud computing adoption by higher education institutions in Saudi Arabia: an exploratory study
Tashkandi A., Al-Jabri I. Cluster Computing 18(4): 1527-1537, 2015. Type: Article
With an objective “to identify and test technological, organizational, and environmental (TOE) factors that directly affect the adoption of cloud computing by higher education institutions in Saudi Arabia,” the auth...
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Jul 6 2016 |
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Essentials of cloud computing
Chandrasekaran K., Chapman & Hall/CRC, Boca Raton, FL, 2014. 407 pp. Type: Book (978-1-482205-43-5)
This 14-chapter book details introductory material and also provides a deep look into the basic technologies of consumption of remote-based computing resources over the Internet within all “as-a-service” models. The...
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Mar 30 2016 |
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An energy efficient message scheduling algorithm considering node failure in IoT environment
Abdullah S., Yang K. Wireless Personal Communications: An International Journal 79(3): 1815-1835, 2014. Type: Article
The Internet of Things (IOT), or the Internet of Everything as some major players like Cisco have called it, refers to a connection of processes, humans, mass data, and things (where things would be any hardware within a network). Per ...
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Nov 11 2015 |
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