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	Spohrer, James C.     Options: All Media Types Journals Proceedings Div Books Whole Books Other Date Reviewed Title Author Publisher Published Date Descending Ascending Date Reviewed     1 - 3 of 3 reviews       Global perspectives on service science: Japan Kwan S., Spohrer J., Sawatani Y., Springer International Publishing, New York, NY, 2016. 347 pp.  Type: Book (978-1-493935-92-5) Service science spans many disciplines such as business, management, computation, and human-machine interactions. This book is about the science of services. It has a collection of experiences from the last decade in Japan in service s...... Oct 7 2016     The science of service systems Demirkan H., Spohrer J., Krishna V., Springer Publishing Company, Incorporated, New York, NY, 2011. 382 pp.  Type: Book (978-1-441982-69-8) One of two related collections of papers in the Springer “Service Science” series on research and innovation in the service economy [1,2], this book is best suited for academics. It presents research on the nature o...... May 16 2012     Service systems implementation Demirkan H., Spohrer J., Krishna V., Springer Publishing Company, Incorporated, New York, NY, 2011. 333 pp.  Type: Book This work is one of two related collections of papers in the Springer “Service Science” series on research and innovation in the service economy [1,2]. Best suited for practitioners, it presents research and case st...... May 15 2012
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