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DiAngelo, M
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Collecting product-based usability requirements
DiAngelo M., Petrun C. IBM Systems Journal 34(1): 4-19, 1995. Type: Article
The Customer Requirements and Task Specification (CRTS) methodology has been used successfully on many projects within IBM; the discussion here of its philosophy, evolution, and tools, as well as some high-level details, is aimed at bo...
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Jul 1 1996
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