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Ned Chapin
InfoSci, Inc.
Menlo Park, California

Ned Chapin has been a reviewer for Computing Reviews since it started in 1960. Ned has served as an information systems consultant and as a professor of information systems. His more than four decades of experience in the information systems field have covered a breadth of industries (financial, manufacturing, insurance, extractive, distribution, services, and governmental organizations) in many areas (commercial, industrial, managerial, process control, operations, engineering, and research applications and systems software), both in the USA and internationally. He has worked with computers from large to small, in various languages, software environments, and operating systems. He has been active in and contributed to systems, techniques, methods, and management in all phases of the life cycle of systems, including feasibility, systems proposals and evaluations, analysis, design, programming, coding, debugging, testing, documentation, conversion, operation, maintenance, and post-installation audit. He has served as an expert witness in litigation in both state and federal courts, and contributed to the computer field in the areas of software engineering, databases, computer programming, software metrics, software maintenance, and management technology.

Chapin has been a published author in the computer field since 1954. Ned is the author of more than 200 papers and articles, and more than a half-dozen books published on aspects of the computer field. He has served as the editor of the Journal of Software Maintenance and Evolution, as the conference chair of professional meetings, as a member of the program committee of both national and international conferences, as an ACM national lecturer and national seminar leader, and on the advisory and editorial boards of professional journals and trade magazines. He has been active in professional societies at the local, national, and international levels, and has been a member of more than a dozen of them, including the Association for Computing Machinery (ACM), the IEEE Computer Society, the British Computer Society (BCS), the Association of Information Technology Professionals (AITP, formerly DPMA), the Association for Computers and the Humanities (ACH), the Information Systems Audit and Control Association (ISACA), and the Information Systems Security Association (ISSA). He is also a member of the New York Academy of Sciences, and of Sigma Xi--the Scientific Research Society.

Chapin earned an MBA from the Graduate School of Business of the University of Chicago, and a PhD from Illinois Institute of Technology. He also has been awarded the following certifications: Certificate in Computer Programming (CCP); Certified Data Processor (CDP); Certified Data Educator (CDE); Certified Systems Professional (CSP), with honors; Certified Information Systems Auditor (CISA); and Registered Professional Engineer (PE) in California. Chapin works from Menlo Park, CA.


Read our Q&A with Ned Chapin here.


Database administration: the complete guide to DBA practices and procedures (2nd ed.)
Mullins C., Addison-Wesley Professional, Upper Saddle River, NJ, 2013. 936 pp.  Type: Book (978-0-321822-94-9)

The subtitle of this second edition is a very brief but good summary of the book: “the complete guide to DBA practices and procedures.” The author focuses on building, using, and maintaining traditional third normal...


Application administrators handbook: installing, updating and troubleshooting software
Bourne K., Morgan Kaufmann Publishers Inc., San Francisco, CA, 2013. 626 pp.  Type: Book (978-0-123985-45-3)

As described in this book, an application administrator’s job is to keep existing computer applications running. For even one computer application, there is a lot involved in doing that job, as this book explains. Fortunately...


Internet voting in the U.S.
Simons B., Jones D. Communications of the ACM 55(10): 68-77, 2012.  Type: Article

The pros and cons of using the capabilities of the Internet to vote in elections are broadly addressed in this lengthy article. Topics include the many varieties of Internet voting means, situations, and environments. As the title sugg...


Yield management of workforce for IT service providers
Kim J., Altinkemer K., Bisi A. Decision Support Systems 53(1): 23-33, 2012.  Type: Article

Medium and large commercial software and information technology (IT) consulting suppliers have to manage their use of skilled workers under varying business conditions. Business ups and downs for such organizations can help or hinder t...


Eliciting caregiving behavior in dyadic human-robot attachment-like interactions
Hiolle A., Cañamero L., Davila-Ross M., Bard K. ACM Transactions on Interactive Intelligent Systems 2(1): 1-24, 2012.  Type: Article

Could some of the interactions between a young child and his or her caregiver (such as a parent) be a useful model source for some of the interactions between a robot and a person? This paper reports on some experiments like that, done...


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