Computing Reviews

Defining and designing the performance-centered interface
McGraw K. (ed) interactions4(2):19-26,1997.Type:Article
Date Reviewed: 02/01/98

The rationale for a performance-centered interface is that it not only satisfies the user, but also helps satisfy the user’s employer by promoting increased productivity. This paper gives a short overview of the idea of constructing interfaces that can be considered performance-centered rather than simply user-centered. The author lays out and briefly describes the primary components that can go into a user-centered system, including help systems, wizards, and tutors. These components are not new in the user interface area. What is new is the emphasis on performance from the employer’s perspective.

Reviewer:  D. C. Hair Review #: CR120806 (9802-0098)

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