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The dark side of employee email
Sipior J., Ward B. Communications of the ACM42 (7):88-95,1999.Type:Article
Date Reviewed: Aug 1 1999

The key issues surrounding several sexual harassment suits that were brought or prosecuted on the basis of email exchanges are explored. The authors first review the definition of sexual harassment in the workplace as defined by legislation and key legal decisions. They then discuss the special features of email, in particular, the feeling its writers often have of being “disconnected” from the recipient and their willingness to be more uninhibited than they would normally be face to face, particularly in a work environment. The authors emphasize that data recovery technology allows email that might have been thought to be permanently erased to be recovered, often with dramatic consequences in court cases. They conclude with suggestions for email policies, and the outcomes of some recent cases, many of them yet pending. The article seems to be a good lawyer’s-eye view of this controversial field, at least to this non-lawyer. It emphasizes preventing lawsuits and recovering evidence in cases that have clearly gone too far. The article would have benefited, however, from a discussion of what management should do to cultivate employee attitudes that would keep harassing email from being written.

Reviewer:  Joan Horvath Review #: CR122424 (9908-0670)
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