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Managing IT projects: how to pragmatically deliver projects for external customers
Dąbrowski M., Apress, New York ,NY, 2023. 2111 pp. Type: Book (9781484292426)
Date Reviewed: Nov 9 2023

This book provides a precise analysis of typical information technology (IT) project (procurement to delivery) life cycles, written from the supplier’s perspective. It offers a broad set of tips and tricks for how to succeed and how to avoid the obvious pitfalls that await the unwary. It would be a great read for professionals engaged with IT projects, either client or supplier side. This book lacks any typical theoretical structure or theme, and rather jumps directly to a pragmatic how-to approach.

Chapters 1 through 5 set the stage by providing an insightful introduction to the book. Dąbrowski emphasizes the importance of successfully delivering IT projects to external customers, and highlights the challenges that project managers often face in this context. Chapter 2 presents practical strategies and techniques for gathering requirements effectively, including conducting interviews, workshops, and surveys. This helps project managers gain a deeper understanding of their customers’ goals and expectations, enabling them to deliver tailored solutions. Chapter 3 can help readers understand how to balance flexibility and structure to ensure successful project delivery. Chapter 4 explores various team development models, highlights the importance of effective communication, and emphasizes the significance of fostering a positive team culture. Chapter 5 outlines a risk management framework, providing a step-by-step approach to identify, assess, and mitigate risks throughout the project life cycle.

Chapters 6 through 10 cover techniques for quality assurance (QA) and testing, different testing methodologies, the importance of rigorous testing, and best practices for ensuring that projects meet customer requirements. Chapter 7 highlights the importance of effective project monitoring and control, ensuring that projects stay on track. Chapter 8 provides practical strategies for effectively managing change, such as stakeholder engagement, communication, and training. Chapter 9 highlights the importance of clear expectations, regular communication, and performance monitoring to ensure successful collaboration with vendors throughout the project life cycle. Chapter 10 emphasizes the importance of clear and timely communication.

Chapters 11 through 14 discuss the importance of key performance indicators (KPIs), project metrics, and regular status reporting, followed by the importance of evaluation and documentation to facilitate continuous improvement in future projects. Dąbrowski then identifies areas for improvement and how to implement changes that drive project success. Finally, he highlights the importance of professional conduct, integrity, and maintaining the trust of customers and team members.

Chapters 15 through 20 discuss the benefits of adopting an agile approach and provide guidance on how to successfully implement agile methodologies. Various types of project documentation are covered, including project charters, requirements documents, and user manuals. Dąbrowski discusses the importance of financial planning, cost control, and managing project finances to ensure project success and maximize value for external customers. By establishing strong governance and effectively managing stakeholders, project managers can ensure alignment with organizational objectives and maintain positive relationships with all involved parties. Finally, he presents tools to inspire and motivate teams, leading to successful project outcomes.

Chapters 21 through 23 discuss strategies for implementing security controls, ensuring data protection, and addressing potential vulnerabilities; techniques for assessing project health, identifying root causes of project issues, and implementing corrective actions; and selecting the right tools based on project requirements, budgetary constraints, and team needs. By leveraging project management tools effectively, project managers can streamline processes and improve overall project efficiency.

Overall, Managing IT projects is a comprehensive and practical guide for project managers. Dąbrowski’s pragmatic approach, combined with his clear and engaging writing style, make this book a valuable resource for both experienced professionals and those new to the field. By addressing key areas such as understanding customer needs, project planning, team management, risk management, and quality assurance, Dąbrowski equips project managers with the tools and knowledge needed to deliver successful IT projects for external customers.

More reviews about this item: Amazon

Reviewer:  Amir Shaheen Review #: CR147663
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