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Quality of CRM Systems:a systematic mapping study Boarim J., Boarim J., da Rocha A., da Rocha A. Proceedings of the XVIII Brazilian Symposium on Software Quality (Proceedings of the XVIII Brazilian Symposium on Software Quality, Fortaleza, Brazil, Oct 28-Nov 1, 2019)119-128,2019.Type:Proceedings |
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Published By: ACM |
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