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User-Centered Design (H.5.2...)
A real-time framework for task assignment in hyperlocal spatial crowdsourcing
Tran L., To H., Fan L., Shahabi C. ACM Transactions on Intelligent Systems and Technology 9(3): 1-26, 2018. Type: Article
Hyperspatial crowdsourcing is a low-cost methodology that uses capable individuals, located in the vicinity of task location, to acquire fine-grain data for spatially distributed tasks. However, it is constrained by the budget. This paper analyzes...
Sep 9 2020
"Accessibility came by accident": use of voice-controlled intelligent personal assistants by people with disabilities
Pradhan A., Mehta K., Findlater L. CHI 2018 (Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems, Montreal, QC, Canada, Apr 21-26, 2018) 1-13, 2018. Type: Proceedings
Intelligent personal assistants (IPAs) are software packages designed to assist people with basic tasks. They are usually based on voice interaction, as input and output, and natural language understanding, and with the advent of voice-first devic...
Jun 23 2020
Improving fairness in machine learning systems: what do industry practitioners need?
Holstein K., Wortman Vaughan J., Hal I., Dudik M., Wallach H. CHI 2019 (Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, Glasgow, UK, May 4-9, 2019) 1-16, 2019. Type: Proceedings
Research works involving qualitative methods are generally rare in technical domains. Holstein et al. break this trend, however, as they set out to explore fairness in machine learning systems, deploying empirical methods to arrive at conclusions....
Mar 24 2020
Building design systems: unify user experiences through a shared design language
Vesselov S., Davis T., Apress, New York, NY, 2019. 164 pp. Type: Book (978-1-484245-13-2)
One rarely comes across books dedicated to a niche topic like design systems. User experience is of the utmost importance in this digital era, so a book on building design systems is a precious resource for both new and experienced user experience...
Feb 3 2020
User-centric distributed spectrum sharing in dynamic network architectures
Shafigh A., Glisic S., Hossain E., Lorenzo B., DaSilva L. IEEE/ACM Transactions on Networking 27(1): 15-28, 2019. Type: Article
In modern mobile networks with multiple network operators, distributed access points, and many users, the efficient utilization of available bandwidth merits consideration. A game theory approach is used here. It envisions a three-layer system in ...
Jan 30 2020
Self-healing UI: mechanically and electrically self-healing materials for sensing and actuation interfaces
Narumi K., Qin F., Liu S., Cheng H., Gu J., Kawahara Y., Islam M., Yao L. UIST 2019 (Proceedings of the 32nd Annual ACM Symposium on User Interface Software and Technology, New Orleans, LA, Oct 20-23, 2019) 293-306, 2019. Type: Proceedings
Compared to living things like animals or plants, today’s electronic devices are quite fragile. Even minor “injuries” render them incapacitated, or limit their functionality. Sometimes they can be repaired, although this requires...
Jan 23 2020
Usability testing for survey research
Geisen E., Bergstrom J., Morgan Kaufmann Publishers Inc., Cambridge, MA, 2017. 250 pp. Type: Book (978-0-128036-56-3)
Understanding user behavior to improve software products is the main purpose of usability testing. Usability testing is an important issue for any interactive application. There are many books on this topic. This book focuses on usability testing ...
Dec 28 2018
Contextual design: design for life (2nd ed.)
Holtzblatt K., Beyer H., Morgan Kaufmann Publishers Inc., San Francisco, CA, 2016. 530 pp. Type: Book (978-0-128008-94-2)
The methodology of contextual design was first introduced in 1992, and it looks at software system design from a broader perspective than is usually done in requirements gathering and design. This book is a second edition, which focuses on a revis...
Apr 6 2018
Chatbots and the new world of HCI
Følstad A., Brandtzæg P. interactions 24(4): 38-42, 2017. Type: Article
Most research literature falls into two camps: original research findings or surveys. This article fits neither profile, and is instead a puff piece more suitable to
magazine than ACM
Feb 7 2018
User behaviour and task characteristics: a field study of daily information behaviour
He J., Yilmaz E. CHIIR 2017 (Proceedings of the 2017 Conference Human Information Interaction and Retrieval, Oslo, Norway, Mar 7-11, 2017) 67-76, 2017. Type: Proceedings
Daily search and browsing activity logs of users, when self-annotated (in contrast to third-party annotations), can give us insights about the users’ information-seeking behavior....
Sep 19 2017
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