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Lakshmanan, Geetika
IBM Research
Cambridge, Minnesota
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Why do users switch to a disruptive technology? An empirical study based on expectation-disconfirmation theory
Fan L., Suh Y. Information and Management 51(2): 240-248, 2014. Type: Article
It is important to understand the circumstances under which users switch from an incumbent technology to a disruptive technology. This is particularly relevant today because of the increasing popularity of mobile devices....
May 2 2014
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