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Lowe, Thomas
US Dept. of Commerce
Washington, Washington DC
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  Affective and cognitive searching behavior of novice end-users of a full-text database
Nahl D., Tenopir C. Journal of the American Society for Information Science 47(4): 276-286, 1996.  Type: Article

In 1988 and 1989, a series of “thinking out loud” retrieval sessions was conducted, in which subjects attempted retrievals of topics of their choice while describing their thought processes to someone monitoring the...

Jun 1 1997  
  Browsing and querying in online documentation: a study of user interfaces and the interaction process
Hertzum M., Frøkjær E. ACM Transactions on Computer-Human Interaction 3(2): 136-161, 1996.  Type: Article

The authors report on an experiment in retrieval interface performance. They investigated the following modes of operating: online browsing through a table of contents; online querying by entering Boolean expressions; online querying a...

Feb 1 1997  
  Essential modeling: use cases for user interfaces
Constantine L. interactions 2(2): 34-46, 1995.  Type: Article

According to Kelly-Bootle, a word processor is “a text editor with 200 unused features” [1]. Constantine states a premise at the outset of this paper:
Great graphics and sound ergonomics are wasted if a ...
Jul 1 1996  
  From text to hypertext by indexing
Salminen A., Tague-Sutcliffe J., McClellan C. ACM Transactions on Information Systems 13(1): 69-99, 1995.  Type: Article

The snappy title is a bit misleading to the reader who expects to see a report on an existing automatic hypertext-generation system. Certainly steps in formal representation are presented and illustrated by a real document collection, ...

Oct 1 1995  
  Writing user documentation
Low R., Ford H., Pallot J., Hall J., Prentice Hall International (UK) Ltd., Hertfordshire, UK, 1994.  Type: Book (9780133368352)

A wide variety of topics are covered in widely differing depths in this short volume. Although the authors endeavor to generalize, the overall setting is that of a contracted documentation project, where writers and editors are ...

Jun 1 1995  
  Using collaborative filtering to weave an information tapestry
Goldberg D., Nichols D., Oki B., Terry D. Communications of the ACM 35(12): 61-70, 1992.  Type: Article

Filtering processes are the same as, or descended from, selective dissemination of information (or SDI, although that acronym has been commandeered). The general concepts apply to traditional document collections, where an SDI system b...

Feb 1 1994  
  Judging software design
Edmonds E.  People and computers V (, Univ. of Nottingham, Sep 5-8, 1989) 561989.  Type: Proceedings

A council has made design awards for many years. Very generally, the overall criteria are design innovation, design for manufacture, appearance and ergonomics, ease of use, design for maintenance, performance, reliability, and commerci...

Sep 1 1991  
  Multimedia electronic mail
Borenstein N. Communications of the ACM 34(4): 117-119, 1991.  Type: Article

The author notes that electronic mail can include the capability to “mail” not only conventional text messages within single systems, but also formatted text, pictures, animation, audio, video, and more. Widespread ...

Aug 1 1991  
  Storing text retrieval systems on CD-ROM: compression and encryption considerations
Klein S., Bookstein A. (ed), Deerwester S. ACM Transactions on Information Systems 7(3): 230-245, 1989.  Type: Article

Practitioners will find this work’s many observations interesting and perhaps immediately relevant. The authors discuss several related topics at levels that range from mathematical analysis to casual observations. The paper ...

Apr 1 1990  
  Information technology and home-based services: improving the usability of teleshopping
Long J., MIT Press, Cambridge, MA, 1987.  Type: Book (9789780262022606)

This chapter deals with methods for modeling interactive systems and frameworks for applying scientific knowledge (in this case, psychology) to nonscientific areas. The author introduces two approaches, the applications model an...

Jul 1 1988  
 
 
 
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