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Kling, Rob
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The political character of computerization in service organizations: citizen interests or bureaucratic control
Kraemer K. (ed), Kling R. Computers and the Social Sciences 1(2): 77-89, 1985. Type: Article
This paper, contrary to the title, focuses on county and municipal governments. According to the authors, it “. . . explores a provocative question; Are computerized systems at the local government level bringing about new se...
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Jun 1 1986
Computers and social power
Kling R., Wadsworth Publ. Co., Belmont, CA, 1985. Type: Book (9780534042578)
The topic of this article is one which many computer scientists might feel is too “soft.” Yet Kling makes a powerful case that power and influence in an organization may become the most significant variables, even m...
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Oct 1 1985
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