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McGraw, Karen
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Defining and designing the performance-centered interface
McGraw K. (ed) interactions 4(2): 19-26, 1997. Type: Article
The rationale for a performance-centered interface is that it not only satisfies the user, but also helps satisfy the user’s employer by promoting increased productivity. This paper gives a short overview of the idea of const...
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Feb 1 1998
User-centered requirements
McGraw K. (ed), Harbison K., Lawrence Erlbaum Associates, Inc., Mahwah, NJ, 1997. Type: Book (9780805820652)
The scenario-based engineering process (SEP) is a discipline for computer software development that combines features of software engineering with business process re-engineering to provide a flexible and scalable development framework...
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Nov 1 1997
Knowledge acquisition: principles and guidelines
McGraw K. (ed), Harbison-Briggs K., Prentice-Hall, Inc., Upper Saddle River, NJ, 1989. Type: Book (9789780135164365)
The key problem in creating most expert systems is getting the expertise from an expert into a program. This task, called “knowledge acquisition,” is both the most critical and the most time-consuming part of expert...
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Sep 1 1989
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