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Benbasat, Izak
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Human-computer interaction and management information systems: applications (Advances in Management Information Systems)
Benbasat I., Galletta D., Zhang P., M.E.Sharpe, 2006. 464 pp. Type: Book (9780765614872)
Humans interacting with information systems (as opposed to information technology) in an organizational setting are at center stage in this book. This volume is devoted to the application of human-computer interaction (HCI) and managem...
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Jul 11 2007
Understanding customer trust in agent-mediated electronic commerce, Web-mediated electronic commerce, and traditional commerce
Komiak S., Benbasat I. Information Technology and Management 5(1-2): 181-207, 2004. Type: Article
This paper represents a regrettably minor contribution to the current body of knowledge on trust in electronic commerce. Its stated purpose is to present a new model of trust. It provides a summary of some current work in this area, pr...
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Jul 22 2004
The effects of contextualized access to knowledge on judgement
Mao J., Benbasat I. International Journal of Human-Computer Studies 55(5): 787-814, 2001. Type: Article
The authors of this paper describe a set of experiments to study the effect on a user of placing links to deep knowledge and explanations on the various screens of a knowledge-based system....
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Sep 18 2002
An experimental investigation of the interactive effects of interface style, instructions, and task familiarity on user performance
Lim K., Benbasat I., Todd P. ACM Transactions on Computer-Human Interaction 3(1): 1-37, 1996. Type: Article
Both qualitative reasoning about human-computer interaction and a simple experiment are presented. The authors explain a refinement of an earlier model by Norman. They review the concepts of action-identification (to distinguish betwee...
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Nov 1 1996
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