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Ernest L Hughes
HughesGlobal, LLC
Issaquah, Washington

Ernest L. Hughes (“Ernie” or “Lincoln”) is a senior transformation consultant, and trainer with HughesGlobal, LLC, and the chief innovation officer of HughesGlobal Network, his consulting and education network focused on helping individuals, teams, organizations, and value chains realize their potential and flourish through organization and leadership development, innovation and change management, and supply chain management utilizing systems approaches. He is also an associate professor of transportation and logistics with American Public University, and a part-time lecturer with the School of Business of the University of Washington Bothell.

Prior to launching his consulting and education practice network, Hughes enjoyed broad leadership responsibility in a range of organizations for more than 30 years. He was most recently the director of technical services for Recreational Equipment, Incorporated (REI). Before joining REI, Hughes was co-founder and chief information officer for Cascadia Community College after a 15-year technology career with Boeing. At Boeing, he managed business applications, systems engineering, software process improvement, software cost management, software engineering education, and merger integration function and change programs. He also held systems analysis and software development positions with Tenneco and Getty Oil.

Hughes earned an MS in Global Supply Chain Management from the University of Alaska Anchorage, a Doctorate in Educational Leadership and a Master's in Software Engineering from Seattle University, and an MBA in Organizational Behavior at California State University, Bakersfield. He has training and certifications in a number of specialties, including: Global Competencies Inventory & Intercultural Effectiveness Scale (ICI); Crowdsourcing and Innovation Management Best Practices (Ideascale); Change Management Process, Methodologies, and Tools (Prosci); Leadership & Customer Service Trainer (Achieve Global); Manager of Quality/Operational Excellence (ASQ); Supply Management Training (ISM CPSM T3 Trainer); Fastrac Entrepreneurship (Kauffman Foundation); Organization Workshop (Power & Systems); Materials Handling Training (CICMHE MHTI); Competency Development (CYGNUS); Risk Communication (Cultural Effect); and Precise Communication (Vervago).

He has been a reviewer for Computing Reviews since 1988, and has written over 60 reviews.


Business data ethics: emerging models for governing AI and advanced analytics
Hirsch D., Bartley T., Chandrasekaran A., Norris D., Parthasarathy S., Turner P., Springer International Publishing, Cham, Switzerland, 2024. 101 pp.  Type: Book (9783031214905)

Data ethics is an evidence-based approach to understanding the use of data analytics and artificial intelligence (AI) technologies [1]. Hirsch et al.’s Business data ethics reports findings from a 2017 to 2019 empirical study of the m...


Automating empathy: decoding technologies that gauge intimate life
McStay A., Oxford University Press, Oxford, UK, 2023. 304 pp.  Type: Book (0197615554)

This book is a travel guide to the future. It is a scholarly reimagination of life in the age of artificial intelligence (AI)-powered technologies. It made my head hurt and my heart ache....


Ideaflow: the only business metric that matters
Utley J., Klebahn P., Portfolio, New York, NY, 2022. 304 pp.  Type: Book (0593420586)

Once upon a time, on my first day of work at a new job, my head boss gave me a tour of the large office of our large organization (LORG). She showed me the coffee pot (when they still had those [1]), the office copier (when they still had those [2...


 IoT for sustainable smart cities and society
Rodrigues J., Agarwal P., Khanna K., Springer International Publishing, Cham, Switzerland, 2022. 338 pp.  Type: Book (303089553X)

Before reading this review, take two minutes to reflect upon the following questions:...


 A beginner’s guide to learning analytics
K G S., Kurni M., Springer International Publishing, New York, NY, 2021. 339 pp.  Type: Book (978-3-030702-57-1)

The advice I got when I first started teaching was “make sure your zipper is up and don’t get any chalk on your butt.” No mention of student success. The advice I got when I worked as a database administrator was “anticipat...


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