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Ernest L Hughes
HughesGlobal, LLC
Issaquah, Washington

Ernest L. Hughes (“Ernie” or “Lincoln”) is a senior transformation consultant, and trainer with HughesGlobal, LLC, and the chief innovation officer of HughesGlobal Network, his consulting and education network focused on helping individuals, teams, organizations, and value chains realize their potential and flourish through organization and leadership development, innovation and change management, and supply chain management utilizing systems approaches. He is also an associate professor of transportation and logistics with American Public University, and a part-time lecturer with the School of Business of the University of Washington Bothell.

Prior to launching his consulting and education practice network, Hughes enjoyed broad leadership responsibility in a range of organizations for more than 30 years. He was most recently the director of technical services for Recreational Equipment, Incorporated (REI). Before joining REI, Hughes was co-founder and chief information officer for Cascadia Community College after a 15-year technology career with Boeing. At Boeing, he managed business applications, systems engineering, software process improvement, software cost management, software engineering education, and merger integration function and change programs. He also held systems analysis and software development positions with Tenneco and Getty Oil.

Hughes earned an MS in Global Supply Chain Management from the University of Alaska Anchorage, a Doctorate in Educational Leadership and a Master's in Software Engineering from Seattle University, and an MBA in Organizational Behavior at California State University, Bakersfield. He has training and certifications in a number of specialties, including: Global Competencies Inventory & Intercultural Effectiveness Scale (ICI); Crowdsourcing and Innovation Management Best Practices (Ideascale); Change Management Process, Methodologies, and Tools (Prosci); Leadership & Customer Service Trainer (Achieve Global); Manager of Quality/Operational Excellence (ASQ); Supply Management Training (ISM CPSM T3 Trainer); Fastrac Entrepreneurship (Kauffman Foundation); Organization Workshop (Power & Systems); Materials Handling Training (CICMHE MHTI); Competency Development (CYGNUS); Risk Communication (Cultural Effect); and Precise Communication (Vervago).

He has been a reviewer for Computing Reviews since 1988, and has written over 60 reviews.


Didactics of smart pedagogy: smart pedagogy for technology enhanced learning
Daniela L.,  Springer International Publishing, New York, NY, 2019. 478 pp. Type: Book (978-3-030015-50-3)

When I first started teaching, my classroom had a time capsule of technology: chalk and chalkboard, dry erase markers and whiteboard, overhead projector and liquid-crystal display (LCD) projector, tabletop podium and computer podium. A pencil shar...


The innovation navigator: transforming your organization in the era of digital design and collaborative culture
Marion T., Fixson S.,  UNIVERSITY OF TORONTO PRESS, Toronto, Canada, 2018. 208 pp. Type: Book (978-1-487501-11-2)

As French author and 1947 Nobel Prize in Literature winner André Gide once remarked, “Everything has been said before, but since nobody listens we have to keep going back and beginning all over again.” So, we have another book on ...


The habit-forming guide to becoming a systems thinker
Benson T., Marlin S.,  Systems Thinking Group, Inc., Pittsburgh, PA, 2017. 152 pp. Type: Book (978-0-997883-41-1)

This is a new and fresh publication from the Waters Foundation that pulls back the curtain on the wizards of systems thinking, so to speak, to eliminate the mystery of this important, but often obtuse, body of knowledge. The Waters Foundation is a...


Shaping the digital enterprise: trends and use cases in digital innovation and transformation
Oswald G., Kleinemeier M.,  Springer International Publishing, New York, NY, 2017. 335 pp. Type: Book (978-3-319409-66-5)

In the 2016 critically acclaimed science fiction movie Arrival, linguistics expert and language translator Louise Banks is told by visiting aliens, called heptapods, that because she has learned their language, she can now see the future [1...


 Introducing surprise and opposition by design in recommender systems
Bauer C., Schedl M.  UMAP 2017 (Proceedings of the 25th Conference on User Modeling, Adaptation and Personalization, Bratislava, Slovakia,  Jul 9-12, 2017) 350-353, 2017. Type: Proceedings

Christine Bauer and Markus Schedl, researchers at the Department of Computational Perception, Johannes Kepler University Linz, propose an approach to expanding the utility of recommender systems by developing capabilities to incorporate surprise a...


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