It is often argued that society adapted to technology more quickly in the postmodern era, leading to globalization, industrialization, and networking. The infusion of information and communications technology (ICT)-enabled artifacts with Internet-enabled interfaces, such as the Internet of Things (IoT), has encouraged organizations to adopt ICTs. However, organizations are a part of the social, political, and economic views of society; the successful use of technologies (including ICT) is bound to foster growth, though not necessarily development (growth is reversible whereas development should not be reversible). Contemporary growth in ICT use has provided insights into the life cycles of user-centered designs and human-computer interfaces (dealing with usefulness, perceived use, and usability); business process re-engineering; and product development for enterprises, including enterprise resource planning (ERP). Learning from such growth-oriented ICT interventions suggests that the real world needs more successful socially embedded designs that have minimal entry and exit barriers.

This book is quite interesting in presenting the role of ICTs in shaping social traits, organizational cyber infrastructure, and services. The book appropriately discusses computer-supported creative work (CSCW) and provides a comparative assessment of the implications of design vis-à-vis the implications for policy. The book, starting with the business perspective, discusses intrinsic issues related to systems design, the role of change management for better system life cycles, and identifying technologies to manage organizational imperatives.

The book will certainly attract practitioners, tool developers, academics, and researchers because of its discourse on the social dimensions of embedding ICTs, identifying policy design gaps and ways to address these gaps.