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The book of chatbots: from ELIZA to ChatGPT
Ciesla R., Springer International Publishing, Cham, Switzerland, 2024. 159 pp. Type: Book (9783031510038)
Date Reviewed: Jul 16 2024

The book of chatbots: from ELIZA to ChatGPT provides a thorough examination of the history, development, and impact of chatbots in the field of artificial intelligence (AI). Authored by Robert Ciesla, this book serves as “both a retrospective and a review of current [AI]-driven conversational solutions.”

Ciesla’s primary intention is to familiarize readers “with the principal technologies behind modern chatbots” while exploring their historical roots. He “cogently explains the tenets of natural language processing (NLP),” and discusses the social and practical implications of chatbots. The book aims to be accessible to “readers with no previous knowledge in these topics,” offering a comprehensive understanding of chatbots’ evolution and their significant role in contemporary technology.

Successfully achieving his intentions, Ciesla presents a detailed narrative that blends historical context with technical explanations. The book’s clear organization, comprehensive coverage of topics, and inclusion of practical examples and case studies illustrate the diverse applications of chatbots. From the early days of primitive chatbots in the 1960s, to the sophisticated AI-driven conversational agents of today, Ciesla guides readers through the development and societal impact of chatbot technology.

The book is structured into eight chapters, each covering a distinct aspect of chatbots. The first chapter introduces the concept of the Turing test, a pivotal moment in chatbot development. Subsequent chapters delve into the foundational concepts of AI and linguistics, the classic era of chatbots, and the current era of advanced AI-driven solutions. Ciesla also explores chatbot applications in healthcare and e-commerce, and their potential misuse in cybercrime. The final chapter looks ahead to the future of chatbots, discussing the quest for artificial general intelligence (AGI) and the ethical considerations involved.

In conclusion, The book of chatbots is a valuable resource for anyone interested in the development and application of chatbots. Ciesla’s thorough research and clear writing style make this book a compelling read for those looking to understand the past, present, and future of chatbot technology.

Reviewer:  Gulustan Dogan Review #: CR147792
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