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1 - 10 of 57
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e-Services: toward a new model of (inter)active community
Ronchi A., Springer International Publishing, New York, NY, 2019. 264 pp. Type: Book (978-3-030018-41-2)
This is the third volume in Springer’s “e-Citizens: Being Human in the Digital Age” series. The first volume focuses on the information and communications technologies (ICT) that ushered in the current dig...
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Apr 20 2020 |
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How to build a cyber-resilient organization
Shoemaker D., Kohnke A., Sigler K., CRC Press, Inc., Boca Raton, FL, 2019. 318 pp. Type: Book (978-1-138558-19-9)
Today, cyberattacks on a nation’s infrastructure are an acceptable form of undercover activity. All nations engage in this form of espionage, and every year increasingly sophisticated tools are created and tested to breach pr...
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Jul 17 2019 |
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The agile enterprise: building and running agile organizations
Moreira M., Apress, New York, NY, 2017. 280 pp. Type: Book (978-1-484223-90-1)
Application development tools and methodologies have undergone dramatic changes since the early use of computers in business. In those early years, the dominant business applications were in the areas of accounting, finance, and manufa...
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Feb 7 2018 |
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Introduction to the special issue: cultural considerations for communication design: integrating ideas of culture, communication, and context into user experience design
St. Amant K. Communication Design Quarterly Review 4(1): 6-22, 2015. Type: Article
Although communications designers know that context matters in the design of communications artifacts, they may not be cognizant that national culture, economics, and politics are contextual factors that are salient in the design of co...
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Apr 7 2016 |
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 Business process transformation: the Process Tangram framework
Sharma C., Springer Publishing Company, Incorporated, New York, NY, 2015. 201 pp. Type: Book (978-8-132223-48-1)
In this book, the phrase “business process transformation” is used to connote a collection of tools and techniques, unified by a methodology, for redesigning today’s business processes. One aspect that dis...
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Feb 3 2016 |
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Design science research methods and patterns: innovating information and communication technology (2nd ed.)
Vaishnavi V., Kuechler W., CRC Press, Inc., Boca Raton, FL, 2015. 415 pp. Type: Book (978-1-498715-25-6), Reviews: (1 of 3)
This is a graduate-level text on design science research with a focus on information and communications technologies (ICT). It grew out of a doctoral research course on design research methodology and was shaped by the insights gained ...
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Oct 13 2015 |
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An introduction to design science
Johannesson P., Perjons E., Springer Publishing Company, Incorporated, New York, NY, 2014. 197 pp. Type: Book (978-3-319106-31-1)
Design science is a research methodology that creates new knowledge and understanding of a phenomenon by building, analyzing, and validating artifacts. This book has harvested from the literature a design science approach of constructi...
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Sep 16 2015 |
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Enterprise modeling: tackling business challenges with the 4EM method
Sandkuhl K., Stirna J., Persson A., Wißotzki M., Springer Publishing Company, Incorporated, Berlin, Germany, 2014. 309 pp. Type: Book (978-3-662437-24-7)
Over the past two decades, enterprise modeling has evolved into an important area of research and practice. Because modern enterprises are complex interconnected entities that are embedded within an increasingly global competitive envi...
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Feb 4 2015 |
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Trust in client-vendor relations: an empirical study of collaboration across national and organizational boundaries
Tøth T. CABS 2014 (Proceedings of the 5th ACM International Conference on Collaboration Across Boundaries: Culture, Distance & Technology, Kyoto, Japan, Aug 20-22, 2014) 5-14, 2014. Type: Proceedings
Trust among team members is a crucial variable for the success of a project. Consequently, trust has been studied extensively in all kinds of teams, including global virtual teams. This paper examines how trust is established in offsho...
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Nov 6 2014 |
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Serviceology for services: selected papers of the 1st International Conference of Serviceology
Mochimaru M., Ueda K., Takenaka T., Springer Publishing Company, Incorporated, Tokyo, Japan, 2014. 375 pp. Type: Book (978-4-431548-15-7)
For the past two decades, managing service processes has been an important area of research and practice. Since modern service processes are embedded and/or supported by global information technology (IT) systems, IBM coined the term &...
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Oct 16 2014 |
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