Susan Fowler is a co-owner of FAST Consulting, and runs training seminars on Web application interface design (http://www.fast-consulting.com). FAST Consulting has done application design for major Wall Street, pharmaceutical, reinsurance, and telecommunications firms. Susan recently led a multicultural team designing diagram and mapping software for Telcordia Technologies in Piscataway, NJ. In addition to her corporate work, she teaches technical communication to engineering students at Fairleigh Dickinson University in Teaneck, NJ. In 1998, she taught English for a month in Masan, South Korea, at Kyungnam University. In 2004, she received a master’s degree in education, with a concentration on English as a second language, from Fairleigh Dickinson University. Susan is co-author with Victor Stanwick of three software design books, The GUI style guide, The GUI design handbook, and the Web application design handbook (Morgan Kaufmann Publishers, 2004). Her current research interests include sound interface design and complex software decision-support systems. | 
